Ticketing & Support System
AI-powered prospecting that finds the right people — and writes the message too.
Centralize Requests. Simplify Workflows. Resolve Faster.
Our Ticketing & Support System helps service teams manage requests efficiently from a single dashboard. Whether you're handling maintenance tasks, customer complaints, or internal issues — every request is tracked, assigned, and resolved in real-time.
Technicians receive alerts via WhatsApp or mobile app. Managers track progress. Clients get updates. No more chaos in chats, missed messages, or lost tasks.
Where Our Ticketing System Makes the Smartest Impact
Facility Management Teams
Log and assign maintenance jobs across multiple properties — with timestamped records and status tracking.
Clinics & Healthcare Operators
Coordinate internal service issues, IT support, or patient facility requests with clear priority tagging.
Offices & Enterprises
Streamline support requests — from printer issues to building repairs — all through one portal.
Hospitality & Hotel Operations
Let staff or guests report problems instantly — from room repairs to service complaints — tracked from open to resolution.
What You Get with The Smart Go’s Ticketing System
Our ticketing system helps you capture service requests, assign tasks, and resolve issues — all from a single, easy-to-use dashboard. Here’s what’s included when you get started:
- Branded Ticket Form
- Live Dashboard
- Technician Access
- WhatsApp & SMS Notifications
- Google Sheets Sync
- Client Feedback Option
Let’s Streamline Your Workflow
From Request to Resolution.
What You Need to Know
We’re here to simplify growth for modern businesses. If you're wondering how our tools or services work, these quick answers might help.
- Smart Workflows, Zero Coding
- Fast Setup, Full Support
Our awesome
Pricing Plan
Premium Plans
$497 / Month
- Technician & supervisor dashboards
- Automated task assignment
- Real-time mobile & WhatsApp alerts
- File uploads, notes & client feedback
- Google Sheets integration (auto-logging)
- Multi-location/team support
- Role-based access & permissions
- Easy onboarding + free support
Premium Plans
$4970 / Yearly
- Technician & supervisor dashboards
- Automated task assignment
- Real-time mobile & WhatsApp alerts
- File uploads, notes & client feedback
- Google Sheets integration (auto-logging)
- Multi-location/team support
- Role-based access & permissions
- Easy onboarding + free support
See What It Can Do
for Your Business!
Businesses of all types use our Ticketing & Support System to
manage requests, assign tasks, and track service performance —
without relying on WhatsApp, calls, or scattered notes.
Operations Manager
Facility Management Company“Before this, we were handling tasks over WhatsApp and spreadsheets — it was chaos. Now everything is logged, assigned, and tracked. Our field teams respond faster, and nothing slips through the cracks.”
IT Support Lead
Multi-Branch Retail Chain“The WhatsApp alerts and Google Sheets integration made adoption a breeze. Staff report issues from any branch, and our tech team knows exactly what’s pending and where.”
Building Supervisor
Real Estate Management Firm“We manage over 50 buildings — and now every maintenance request is tracked in one place. Tenants are happier, technicians are more accountable, and reports are ready when management asks.”
Clinic Operations Manager
Healthcare / Wellness Center"We targeted HR managers at corporate offices for our wellness packages. The platform helped us narrow down the list — and the AI wrote outreach messages that felt professional and personal. Results were instant."
Solo Consultant
Professional Services"I used to manually hunt for leads on LinkedIn. Now I run a search, enrich the data, and let the AI write my intro messages — all in 10 minutes. My pipeline has never been more active."